Terms & Conditions

1. Agreement and Scope

These Terms and Conditions govern all services, quotes, testing kits, inspections, and construction works provided by Alliance Group Pty Ltd ("Alliance Group", "AUasbestos", "we", "us"). By requesting a quote, booking a service, or engaging our team, you agree to be bound by these terms.

2. Quotations and Service Orders

• All online estimates and written quotations are valid for 30 calendar days from the date of issue unless specified otherwise.
• Quotations are based on visible site conditions and information provided by the client. Any concealed hazardous materials, unforeseen structural issues, or regulatory variations discovered during on-site inspections may require a formal variation.
• Work commences only upon written confirmation of acceptance and payment of any agreed deposit.

3. Pricing and Currency

All prices quoted and displayed on our websites (alliancegroups.com.au and AUasbestos.com.au) are in Australian Dollars (AUD) and inclusive of Goods and Services Tax (GST) unless explicitly noted as exclusive of GST.

4. Safety, Licensing, and Site Access

• Licensing: All construction, renovation, and hazardous material removal activities are executed under relevant building practitioner licences and WHS Queensland safety protocols.
• Site Access: The client must provide clear, safe, and unobstructed access to the premises at the agreed service times.
• Safety Containment: For asbestos removal and demolition services, exclusion zones and safety barriers must remain undisturbed by unauthorized personnel until formal clearance certificates are issued.

5. Testing Reports and Clearance Certificates

Asbestos sampling and testing reports are conducted in accordance with NATA accreditation standards and Safe Work Australia codes of practice. Formal clearance certificates will be issued upon successful completion of the required inspection and decontamination procedures.

6. Consumer Guarantees & Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). For major failures with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage.

7. Payment Terms

Invoices are issued according to project milestones or upon completion of service as agreed in the formal proposal. Invoices are payable within standard terms via Direct EFT or approved credit card facilities.

8. Contact Information