Privacy Policy

1. Commitment to Privacy

Alliance Group Pty Ltd ("Alliance Group", "AUasbestos", "we", "us", or "our") is committed to protecting your personal information and respecting your privacy. This Privacy Policy sets out how we collect, hold, use, disclose, and protect your personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect personal information necessary to deliver our construction, asbestos testing, hazardous material removal, and consultation services. This includes:

• Identity & Contact Details: Name, business name, phone number, email address, and physical or site address.
• Project & Property Information: Site location, architectural drawings, property inspection details, hazard reports, and service scope.
• Financial & Transaction Details: Billing address, payment history, quote requests, and invoice records. (Note: We do not store full credit card numbers on our servers; payments are processed securely through certified payment gateways).
• Digital & Usage Data: IP address, device type, browser settings, and page interaction data collected via standard analytics cookies (e.g. Google Analytics / Google Tag Manager).

3. How We Collect Personal Information

We collect information directly from you when you:

• Submit a quote or inquiry form on alliancegroups.com.au or AUasbestos.com.au.
• Engage our services for site inspections, asbestos testing, or construction projects.
• Contact our customer support team by phone, email, or digital channels.

4. Use of Personal Information

Your personal data is used solely for legitimate business operations, including:

• Preparing accurate project quotations and service estimates.
• Executing residential, commercial, and hazardous removal works safely and compliantly.
• Issuing testing reports, clearance certificates, and project compliance documentation.
• Processing orders, billings, and accounting requirements.
• Communicating project updates, safety notifications, and customer service.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal data. We only share information with:

• Accredited Laboratories & Certifiers: NATA-accredited testing facilities for asbestos sample analysis.
• Regulatory Bodies: Workplace Health and Safety Queensland (WHS Standards) or local councils when mandated by law or clearance protocols.
• Professional Service Providers: Subcontractors, engineering consultants, and secure IT service providers under strict confidentiality agreements.

6. Data Security and Storage

We implement industry-standard physical, electronic, and procedural safeguards to protect your personal data from unauthorized access, modification, or disclosure. All digital communications with our website are encrypted using Transport Layer Security (TLS/SSL).

7. Access and Correction

Under the APPs, you have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate or outdated. To request access, contact our Privacy Officer using the details below.

8. Contact Us Regarding Privacy

If you have any questions or complaints regarding our privacy practices, please reach out to: